Plant & Pastry

Plant & PastryPlant & PastryPlant & Pastry

Plant & Pastry

Plant & PastryPlant & PastryPlant & Pastry
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Terms and Conditions

Last Updated: June 1st 2025

Welcome to Plant & Pastry! By placing an order or using our website, you agree to the following terms and conditions. Please read them carefully.

1. Services and Orders

Plant & Pastry provides handcrafted vegan desserts for online order and local fulfillment in Cary, NC. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, errors in the description or price, or suspected fraud.

2. Payments

All transactions must be completed through the online checkout system. Prices are listed in USD and are subject to change without notice. Full payment is required to confirm your order.

3. Cancellations and Refunds

Orders may be canceled within 24 hours of placement. Due to the perishable and custom nature of our products, we do not offer refunds once an order is confirmed and production has begun.

4. Liability

While we strive for accuracy, we are not liable for any informational errors, website downtime, or unforeseen issues affecting order fulfillment. All products are made in a kitchen that handles nuts and other allergens.

5. Copyright and Intellectual Property

All content on this website—including images, text, logos, and recipes—is the property of Plant & Pastry and protected by copyright laws. You may not use, copy, or distribute our content without written permission.

6. User Conduct

You agree not to use our website or services for any unlawful, abusive, defamatory, or fraudulent activity. Hate speech, harassment, spam, or unauthorized promotions are strictly prohibited. We reserve the right to disable or ban user access at our discretion.

7. Privacy

We value your privacy. Any personal information submitted through our site is handled according to our Privacy Policy.

8. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Continued use of our site or services implies acceptance of the current version of our terms.

Return and Refund Policy

Last Updated: June 1st 2025

At Plant & Pastry, we take pride in crafting high-quality vegan desserts with care and intention. Due to the perishable and custom nature of our products, all sales are considered final. However, we understand that issues can arise, and we’re committed to making things right whenever possible.

1. Returns

We do not accept returns on any food items. All products are made-to-order and cannot be restocked or resold once delivered or picked up.

2. Refunds

Refunds are only considered under the following conditions:

  • The product arrives damaged or compromised due to our error.
  • You receive the wrong item.
  • A cancellation is made within 24 hours of placing the order (and before production begins).
    If your order meets the criteria above, please contact us within 24 hours of receiving your item.

3. How to Request a Refund

To initiate a refund request:

  • Email us at trinity@plantandpastry.org with your order number and a detailed description of the issue.
  • Include clear photos if the product is damaged or incorrect.
  • We will review your request and respond within 2 business days.

Approved refunds will be processed back to the original payment method. Please allow 5–10 business days for the transaction to appear on your statement, depending on your bank.

4. Contact

For questions, concerns, or refund requests, contact us at:
trinity@plantandpastry.org

Based in Cary, NC

Thank you for supporting our small business and for choosing Plant & Pastry!


Copyright © 2025 Plant & Pastry - All Rights Reserved.

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